Effective Date: 4th January 2026
Company details:
Dooglie Ltd
Company Number: 15992614
3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE, United Kingdom
1. Introduction
1.1 Welcome to Dooglie Ltd (“Dooglie”, “we”, “us”, “our”). These Terms and Conditions (“Terms”) govern access to and use of our platform, including our web application, Chrome extension, and associated services (collectively, the “Service”).
1.2 By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.
1.3 If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity. In that case, “Customer”, “you”, and “your” refer to that entity.
2. Definitions
2.1 In these Terms:
(a) “Billing Period” means the period covered by a single invoice or charge (for example, monthly or annually), as stated in an Order Form or otherwise selected in the Service.
(b) “Charges” means the fees payable for the Service.
(c) “Customer Data” means all data submitted to the Service by or on behalf of the Customer, including personal data.
(d) “Order Form” means a document (including an online order) that sets out commercial terms such as user count, pricing, Billing Period, Contract Start Date, and Initial Term.
(e) “Initial Term” means the initial committed period of the subscription as set out in the Order Form, or if no Order Form is used, as set out in clause 6.
(f) “UK GDPR” has the meaning given in section 3(10) of the Data Protection Act 2018 (as supplemented by section 205(4)).
3. Eligibility
3.1 You must be at least 18 years old and capable of forming a binding contract to use the Service.
4. Account registration and security
4.1 To access the Service, you must register using a valid email address.
4.2 You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account.
4.3 You must promptly notify us at support@dooglie.com if you become aware of any unauthorised use of your account or any security breach related to your credentials.
5. The Service
5.1 The Service includes functionality delivered through our web application, Chrome extension, and related features, which may change over time.
5.2 We may integrate with third-party platforms (for example Zoom, Gmail, Outlook, and Loxo). Use of third-party integrations may be subject to the third party’s own terms and policies. We are not responsible for third-party platforms, their availability, or their actions.
6. Free trial, subscriptions, and term
6.1 Free trial. We may offer a free trial (for example, 14 days) to new users. Trial duration and eligibility may be changed or withdrawn at our discretion.
6.2 Paid subscription required after trial. Continued use after the trial requires a paid subscription.
6.3 Order Forms. Where an Order Form is used, the subscription commercial terms (including user count, Charges, Billing Period, Contract Start Date, and Initial Term) are as set out in the Order Form. If there is a conflict between an Order Form and these Terms, the Order Form prevails for that Customer.
6.4 Default Initial Term if no Order Form. If no Order Form is used, the Initial Term is 12 months starting on the date the paid subscription begins (typically immediately after the end of the free trial, if applicable).
6.5 Auto-renewal. Subscriptions automatically renew for successive 12-month periods (each an “Extension Term”) unless cancelled in accordance with clause 7.
6.6 No early termination for convenience. Except as required by law or expressly permitted in these Terms, you may not terminate early and remain responsible for Charges for the full Term (Initial Term plus any Extension Term).
6.7 Affiliates. Use by group companies/affiliates is not permitted unless explicitly stated in the applicable Order Form.
7. Cancellation and changes to user count
7.1 Cancellation notice. To prevent renewal, you must give written notice of cancellation to support@dooglie.com no later than 30 days before the end of the then-current Term.
7.2 Effect of cancellation. Cancellation takes effect at the end of the then-current Term. We do not provide refunds for partial periods or early cancellation.
7.3 Seat reductions. Requests to reduce the number of user licences (“downgrades”) are permitted only at renewal and must be requested in writing no later than 30 days before the end of the then-current Term, unless an Order Form states otherwise.
7.4 Reassignment. User licences may be reassigned to a different individual (for example, if an employee leaves), but credentials may not be shared and concurrent use beyond the purchased user count is prohibited.
8. Charges, billing, and payment
8.1 Charges. Charges are as stated in the Order Form or as displayed in the Service at the time of purchase. Unless stated otherwise, Charges are in GBP and exclude VAT.
8.2 VAT will be added at the applicable rate where required and is payable by the Customer.
8.3 Invoicing and payment terms. Unless stated otherwise in an Order Form, invoices are due 14 days from the invoice date.
8.4 Payment method. Payment is by Direct Debit via Stripe, unless we agree otherwise in writing.
8.5 Disputed invoices. You must notify us of any disputed invoice within 7 days of issue, providing reasonable detail. You must pay any undisputed portion by the due date.
8.6 Late payment and suspension. If you fail to pay an undisputed amount when due, we may:
(a) charge interest on late amounts at 2% per annum above the Bank of England base rate (accruing daily); and/or
(b) recover reasonable costs incurred in collecting overdue amounts; and/or
(c) suspend access to the Service until payment is received, giving at least 48 hours’ notice where reasonably practicable.
9. Licence and acceptable use
9.1 Licence. Subject to payment of Charges and compliance with these Terms, we grant you a limited, non-exclusive, non-transferable licence during the Term to access and use the Service for your internal business purposes.
9.2 Prohibited conduct. You must not:
(a) copy, modify, reverse engineer, decompile, or create derivative works from the Service, except to the extent permitted by law;
(b) access or scrape the Service using automated systems outside of its intended interface;
(c) upload, transmit, or store unlawful, defamatory, discriminatory, harmful, or infringing content;
(d) attempt to gain unauthorised access to the Service or assist others to do so;
(e) resell, sublicense, or make the Service available to third parties (including on a bureau basis) without our prior written consent.
9.3 Seat sharing. You must not permit a single user account to be used by more than one person. We may charge for additional users where we have clear evidence of seat sharing or usage beyond the purchased user count, at the then-applicable per-user rate (and may charge retrospectively to when the excess usage began).
10. User Content, Customer Data, and permissions
10.1 User Content. You may submit content to the Service, including notes, recordings, prompts, and parsed information (“User Content”). You retain ownership of your User Content.
10.2 Licence to Dooglie. By submitting User Content or Customer Data, you grant us a non-exclusive, royalty-free, worldwide licence to host, use, copy, process, transmit, and display such data solely to provide, maintain, secure, and improve the Service and to perform our obligations under these Terms.
10.3 Aggregated/anonymised use. We may use anonymised and aggregated data derived from Customer Data to improve product performance and features and for analytics and benchmarking, provided such data does not identify you or any individual.
10.4 Your responsibilities. You represent that you have all rights, permissions, and lawful basis required to provide Customer Data to us and to enable any integrations you configure (including where Customer Data contains personal data).
11. AI-generated output and disclaimers
11.1 The Service may use AI to generate suggestions, summaries, and analysis (“AI Output”). AI Output is generated based on the Customer Data you provide and may be inaccurate, incomplete, or unsuitable for a particular purpose.
11.2 You are responsible for reviewing and verifying AI Output before relying on it. We do not guarantee that AI Output is accurate, complete, or up to date.
11.3 You agree that we are not liable for business losses, missed opportunities, or other consequences resulting from your reliance on AI Output.
12. Data protection and privacy
12.1 Our data protection and privacy terms are available at: https://dooglie.com/privacy-link/
12.2 By using the Service, you agree to those terms as applicable, including any sub-processor and international transfer provisions described therein.
13. Intellectual property
13.1 The Service (including software, branding, and underlying technology), excluding User Content, is owned by Dooglie or its licensors.
13.2 You may not use our trademarks, logos, or branding except as necessary to use the Service or as expressly permitted by us in writing.
13.3 Customer marketing permission. You agree that while you remain a customer, we may refer to you as a customer by name and may use your trademark and/or logo on our website and marketing materials. If you do not want this, you may opt out at any time by emailing support@dooglie.com, and we will stop such use within a reasonable period.
14. Confidentiality
14.1 Each party will keep the other party’s Confidential Information confidential and use it only as necessary to perform under these Terms.
14.2 Confidentiality obligations do not apply to information that is public through no fault of the recipient, lawfully received from a third party without duty of confidence, independently developed, or required to be disclosed by law or court order.
15. Suspension and termination
15.1 We may suspend or terminate your access to the Service if you materially breach these Terms, including for non-payment, security risk, suspected misuse, or unlawful activity.
15.2 You remain responsible for all Charges due for the full Term, except where termination is required by law or we agree otherwise in writing.
15.3 On termination, you must stop using the Service and cease all access.
15.4 Data export and retention on termination.
(a) You may request export of Customer Data for 30 days following termination by emailing support@dooglie.com, subject to reasonable security verification.
(b) After that 30-day period, we may delete Customer Data from active systems in accordance with our retention practices. Backups may be retained for a period but will not be accessible to you.
16. Limitation of liability
16.1 Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
16.2 To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages, or for loss of profits, revenue, business, goodwill, or anticipated savings.
16.3 Our total aggregate liability for direct damages arising out of or in connection with the Service or these Terms is limited to the amount you paid to us in the 3 months prior to the event giving rise to the claim.
16.4 You assume sole responsibility for results obtained from your use of the Service and for conclusions drawn from such use.
17. Changes to these Terms (renewal-only for existing customers)
17.1 We may update these Terms by publishing a new version at https://dooglie.com/terms and updating the Effective Date.
17.2 Updated Terms apply immediately to new customers and new Orders from their Effective Date.
17.3 For existing customers, updated Terms apply only from the start of the next renewal term (or from the start date of any new or replacement Order Form entered into after the Effective Date). The version in force for your then-current paid Term will continue to apply until renewal unless we both agree otherwise in writing.
17.4 If you do not accept updated Terms that would apply at renewal, you may cancel in accordance with clause 7.
18. Governing law and jurisdiction
18.1 These Terms are governed by the laws of England and Wales.
18.2 The courts of England and Wales have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms or the Service.
19. Contact and notices
19.1 If you have questions or wish to give notice under these Terms (including cancellation), contact: 📧 support@dooglie.com
19.2 Notices will be deemed served when sent by email to the recipient’s email address and received (or, if received outside business hours, at the next business day).